| You may return your custom Platinum Stage, Super Pole for any reason
within 7 days of receiving it for a refund of the purchase price less a
10% restocking fee. All returned stages must be unused and in original
condition. Platinum Stages reserves the right to cancel orders for any
reason and at anytime. WE DO NOT GUARANTEE ANY DELIVERY TIME BUT WILL
DO OUR BEST TO SHIP QUICKLY. Platinum Stages is not responsible for
any consequential losses due to non shipment or damaged packages,
however we will replace any damaged parts at our expense. (CUSTOM
PERMANENT POLES THAT ARE ORDERED TO SIZE CANNOT BE RETURNED) ALL SHIPPING CHARGES ARE NON REFUNDABLE!!!
Depending
on where you live in the country your shipping charge will added
manually depending in distance from CA (shipping located in CA) and
actual cost of shipping.
ex. If you live in NY, WV, FL your shipping charge will be $100
per stage ordered.
NO RETURNS WILL BE ACCEPTED UNLESS PRE AUTHORIZED BY PLATINUM STAGES.
To get an RA# please call customer service toll free at 866-85-POLES.
1 Year Limited Warranty
Your
platinum stage is warranted against manufacturer defects (not including
normal wear and tear) for a period of 1 year and defective parts may
be returned for replacement of the same part only. Platinum Stages is
not responsible for incidental or consequential damages resulting from
the use or misuse of the stage and or poles or its user in any way.
Platinum
Stages is not responsible for misuse or abuse by the purchaser and will
not replace parts nor be responsible for any liability attributable to
the use or misuse of the product. Platinum Stages must be notified within 72 hours of delivery
of any pieces missing parts or pieces.
For further information about Platinum Stages or its return policy you may call
949-574-7133
Or by snail mail:
1582 Monrovia Ave
Newport beach, CA 92663 |